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Office of Mental Health

Advocacy & Support

The Americans with Disabilities Act Leaving OMH site
Information and technical assistance on the Americans with Disabilities Act.

Report an Issue
Contact Customer Relations if you have a complaint about mental health services received at a facility operated or licensed by New York State.

Choosing Your Health Care Proxy Leaving OMH site
The NYS Health Care Proxy Law allows you to appoint someone you trust–for example, a family member or close friend–to make health care decisions for you if you lose the ability to make decisions yourself.

Health Insurance Portability and Accountability Act of 1996 Leaving OMH site (HIPAA)

Inpatient Bill of Rights and Responsibilities | (Español)
New York’s rights of inpatients in NYS Office of Mental Health (OMH) mental health psychiatric centers.

Out Patient Bill of Rights and Responsibilities | (Español)
New York’s rights of outpatients in NYS OMH licensed programs.

Discharge Planning (বাংলা | 中文 | PyCCКИЙ | Español | Kreyòl Ayisyen | 한국어)
Planning ahead can help people living with mental illness avoid a crisis situation.

For Families

Housing Resources

  • New York State Division of Housing and Community Renewal Leaving OMH site
    The Family Survival Handbook is a collection of useful information contributed by over 65 family caregivers. Through direct experience, they’ve learned how to navigate the public mental health system in New York State.
  • Community Access, Inc. Leaving OMH site
    Community Access has been leading the charge for safe, affordable housing and employment opportunities for individuals with psychiatric disabilities for over 35 years.
  • Help USA Leaving OMH site
    Help USA is one of the country's largest builders and operators of service–enriched transitional and low–income permanent housing.

Employment Resources

  • New York Employment Services System (NYESS) Leaving OMH site
    A single point to access employment-related services and supports for all New Yorkers, regardless of their (dis)Ability.
  • Ticket to Work Leaving OMH site
    The Ticket to Work and Self-Sufficiency Program is an employment program for people with disabilities who are interested in going to work.

Comments or questions about the information on this page, including accessibility issues, can be directed to the Office of Consumer Affairs.