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Office of Mental Health

Mental Health Resources During an Emergency

Disaster situations and traumatic events can overwhelm our ability to cope. Often people experience anxiety, fear, helplessness and hopelessness. Know the signs and get help.


If your life or someone else's is in imminent danger, please call 911

988 Suicide & Crisis Lifeline: 988
988 offers 24/7 access to trained counselors who can help people experiencing emotional distress. If you or someone you know needs crisis support, dial 988 at any time.

Crisis Text Line: Text GOT5 to 741741.
An anonymous texting service available 24/7. Starting a conversation is easy.

SAMHSA Disaster Distress Helpline:: 1-800-985-5990
Provides 24/7 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

Domestic Violence: 1-800-799-SAFE(7233)
Advocates are available 24/7 to talk to anyone who is experiencing domestic violence, looking for information or questioning unhealthy aspects of their relationship.


Information For Individuals and Families
Resources to help New Yorkers manage stress and cope after a traumatic event.

Information For Healthcare and Frontline Professionals
Tools and coping strategies specific to frontline workers.

National Child Traumatic Stress Network is a resource for the public, professionals, and others who care about children and are concerned about child traumatic stress.

OMH COVID-19 Resources
Information for the public and providers related to the COVID-19 pandemic


A Message from the Commissioner
OMH Commissioner, Dr. Ann Marie T. Sullivan, addresses the tragic events that took place in Buffalo on May 14, 2022.

Webinar: Addressing Community Grief and Trauma in the Wake of the Buffalo Tragedy
Hosted by OMH, this presentation provides general information about the mental health effects of racism and violence, crisis response, and helping others cope with grief and trauma.

Webinar: Addressing Community Grief and Trauma Caused by Racism and Violence
A second community webinar hosted by OMH to help New Yorkers understand how to assist individuals, families, and youth coping with the grief and trauma caused by this horrific event.

Webinar: Helping Children, Youth, and Families Cope After Mass Violence
This webinar hosted by OMH addresses the needs of children and youth after the recent tragedies throughout the nation.

Buffalo Supermarket Mass Shooting Resources
Resources for the Buffalo Community collected by the University of Buffalo School of Social Work.

The Mental Health Effects of Racism
Highlighting the impact that racism has on individuals.

Racism: Emotionally Supporting Your Child or Teen
Choosing to talk about race with your children is taking action. This resource offers guidance to consider, no matter where you are in your journey.


OMH Disaster Mental Health Planning and Response Resources

NYS Department of Health - Emergency Preparedness

NYS – Office of Emergency Management

NYC Emergency Management

SAMHSA Disaster Preparedness, Response, and Recovery


Red Cross