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Office of Mental Health

Consumers & Families

Crisis Prevention
In crisis? Get the help you need. If you need immediate medical assistance, please dial 911.

Learn more about OMH Services by consumer groups:

Behavioral Health Managed Care
Behavioral Health Managed Care integrates behavioral health and physical health services under the management of Mainstream Medicaid Managed Care Organizations and Health and Recovery Plans.

Consumer Affairs
The staff of the OCA, having first–hand knowledge of what assists or hinders one’s journey of healing and recovery, focuses on improving all aspects of the mental health system.

COVID-19 Resources
The COVID-19 pandemic has left many New Yorkers feeling anxious and stressed. We have resources to help.

Department of Financial Services – Mental Health/Substance Use Disorder Page
Access to treatment for mental health and substance use disorders (MH/SUD) is essential to the health and well-being of all New Yorkers. MH/SUD services must be covered in health insurance policies sold in New York.

Disaster Mental Health Planning and Response Resources
Natural disasters, terrorist attacks, and other emergencies highlight the need for disaster mental health services. Under the NYS Comprehensive Emergency Management Plan, OMH provides disaster mental health resources to local communities in need.

General Mental Health Information and Resources
OMH provides several resources regarding behavioral health for consumers, families, providers, and other interested parties.

Find a Mental Health Program
The program directory allows you to:

  • Search for mental health programs by county, program category or subcategory.
  • View program details including program name, address and phone number.
  • Click on any county on the map to view all of the programs in that county.

Forensic Mental Health Services
When someone with mental illness comes in contact with the criminal justice system OMH offers inter-agency coordination, and intervention on the State and local level. Our role is essential to maintaining community safety, while preventing inappropriate and unnecessary incarceration.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Justice CenterLeaving OMH site
Report Abuse & Neglect 24/7 using the Statewide Toll Free Hotline at: (855) 373-2122.

Language Access
NYS Office of Mental Health provides language access services to people with Limited English Proficiency (LEP). OMH follows the laws and policies that govern the provision of language access services in mental health programs.

This innovative Web-based portfolio of reports and tools promotes active participation by consumers in their treatment and recovery.

New York Employment Services System (NYESS)Leaving OMH site
Single point of access for all New Yorkers seeking employment and employment supports, regardless of an individual’s abilities or disabilities.

Personalized Recovery Oriented Services (PROS)
PROS is a comprehensive recovery oriented program for individuals with severe and persistent mental illness. The goal of the program is to integrate treatment, support, and rehabilitation in a manner that facilitates the individual's recovery.

Suicide Prevention
If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call (800) 273-8255, 24/7.