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Office of Mental Health

Behavioral Health Providers

Behavioral Health Resources & Tools:

Behavioral Health Managed Care
New York State is moving Medicaid behavioral health services into Managed Care. Behavioral Health Managed Care will integrate all behavioral health (BH) and physical heath (PH) services under the management of Mainstream Medicaid Managed Care Organizations (MCOs) and Health and Recovery Plans (HARP).

Children's Services
The Children's Services site provides information on an array of services including Emergency and Crisis Services, Family Support, Outpatient Services, Community Residential Services, and Inpatient Services.

Clinical Advisories and Guidelines
Clinical advisories and guidelines are practice recommendations that are supported by OMH.

Criminal History Background Checks
Mental Hygiene Law §31.35 and Executive Law §845–b require that criminal history information be obtained from the Division of Criminal Justice Services (DCJS) and the Federal Bureau of Investigation (FBI) before certain providers of mental health services can hire or engage prospective employees/volunteers who will have "regular and substantial unrestricted physical contact" with clients.

Cultural Competence
OMH assists mental health providers in the elimination of disparities of mental health services for people of diverse backgrounds through training and technical support.

OMH provides forms for providers to assist them in following the regulations and laws of New York State.

Guidelines, Inpatient Safety Standards: Materials and Systems
The purpose of these guidelines is to provide a selection of materials, fixtures, furniture and hardware that OMH has reviewed and supports for use within psychiatric inpatient units in order to further the agency’s goal of reducing the risk of harm to individuals. Utilization of any of these products is not mandatory. Please take a moment to read the Introduction to Physical Plant Guidelines before using the guidelines.

Mental Health Background Check
The new automated Mental Health Background Check will allow your organization to perform searches of public mental health systems automatically. Access to this system is limited to members of local law enforcement with responsibility for pistol permits, long rifles, explosives and certain types of employment.

Mental Health Provider Data Exchange (MHPD)
The MHPD is a Web-based application designed to support an accurate and timely master directory of providers in the New York State public mental health system. The MHPD enables local mental health authorities and providers to use the ease of the Internet to verify or request changes to program information they are required to submit to OMH.

New York State Clinical Records Initiative (NYSCRI) Operational System
This joint project of New York State’s Office of Mental Health and Office of Alcoholism and Substance Abuse Services offers outpatient and residential service providers a one-stop dashboard to assist with billing, operations and clinical documentation. The system is offered at no cost and providers may use it on a voluntary basis.

New York State Incident Management and Reporting System (NIMRS)
NIMRS is a streamlined, Internet-based tool for incident reporting and clinical risk management. It features a user-friendly interface and a comprehensive query package to generate more than 30 pre-designed reports. For Hospitals, NIMRS also contains a separate module for reporting and evaluating the use of restraint and seclusion.

NY SAFE ActLeaving OMH site
A resource for clinicians on the NY SAFE Act and Section 9.46 of the Mental Health Law.

Prior Approval Review
The process for applying for certification (license) from OMH is through the Prior Approval Review process. Title 14 of the Codes, Rules, and Regulations of the State of New York Part 551 establishes the minimum standards to ensure that entities providing mental health services that seek an operating certificate from the Office of Mental Health (OMH) will meet appropriate criteria for quality, safety, and fiscal viability.

Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES)
The Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) is a HIPAA-compliant, web-based portfolio of tools that use administrative data to support quality improvement and clinical decision-making. Providers with access to PSYCKES can review performance on quality indicators, identify individuals who could benefit from clinical review, and obtain treatment histories.

Quality Management
The Division of Quality Management (DQM) supports the New York State Office of Mental Health's mission to promote the mental health and well-being of all New Yorkers by providing leadership in regulating, certifying and overseeing the New York State public mental health system.

Behavioral Health Statistics, Reports & Publications:

OMH provides several publications regarding behavioral health for consumers, families, providers, and other interested parties. A number of these publications are available online and others are available in printed format upon request.

Statistics and Reports
OMH operates multiple databases which present statistics on the mental health system and specific programs throughout the State. OMH also publishes reports, both voluntarily and legislatively mandated, on issues important to New York residents.

Disaster Resources:

County Disaster Mental Health Planning and Response Guide
The County Mental Health Disaster Planning and Response Guide provides specific information and resources to assist the county Director of Community Services (DCS) in the development of a comprehensive county mental health disaster plan. The Guide follows the disaster management continuum and takes into consideration the important aspects of Planning and Preparedness, Mitigation, Response, Recovery, and Evaluation.

Disaster Mental Health Planning and Response Resources
In response to both natural and man-made disasters the New York State Office of Mental Health has developed resources for providers to use in their response to disasters.

Financial Information:

Financial Guidance & Resources
OMH offers guidance and resources to behavioral health providers operating programs licensed and/or funded by our agency in New York State. This includes information on fiscal reporting, reimbursement, rates, spending plans, and other financial information.

Forensic Mental Health Services:

Forensic Mental Health Services
OMH Division of Forensic Services focuses on interagency coordination, training, and intervention on the State and local level to maintain community safety, while preventing inappropriate and unnecessary incarceration for persons with mental illness.


Adult Housing
The Adult Housing page presents various statistics and information about adult housing programs for individuals with mental illness in New York State.

Supported Housing Guidelines
Guidelines to facilitate the development of Supported Housing in New York State for people with serious mental illness.

Patient Characteristics Survey (PCS)

PCS Data Collection
Programs funded or licensed by OMH report client-level demographic, clinical, and service descriptions for persons they served during the week of the survey. All survey data are submitted to OMH electronically using the Web-based PCS application. This page provides mental health providers with information about the survey timeframe and requirements for preparing for and obtaining access to the Web-based PCS application.

Policy & Guidance:

Clinic Restructuring & Policy Guidance
OMH has undertaken a multi-year initiative to restructure the way the State delivers and reimburses publicly supported mental health services. This OMH Clinic Restructuring Plan describes a redesigned clinic program; a new payment system; and a multi-year implementation plan.

Guidance Documents
A Guidance Document is any guideline, memorandum or similar document, prepared by an agency, that provides general information or guidance to assist regulated parties in complying with any statute, rule or other legal requirement.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites

Office of the Medicaid Inspector General
The Office of the Medicaid Inspector General (OMIG) was established to improve and protect the integrity of the Medicaid program. OMIG conducts and coordinates fraud, waste and abuse control activities for all State agencies responsible for services funded by Medicaid.

Regulations The New York State Department of State provides free access to all New York State regulations online. OMH's regulations are included in Title 14 of the New York Codes, Rules and Regulations (NYCRR).

Waiver Requests
Part 501 of Title 14 NYCRR grants the Commissioner the ability to waive regulatory requirements for purposes of testing innovative programs that may increase the efficiency and effectiveness of operations or providing additional flexibility to better meet local service needs while maintaining program quality and integrity.

Security Management

Security Management System (SMS)
The Security Management System (SMS) is an OMH Web-based application that state and local facilities use to grant their staff access to secured OMH Web-based applications including the Patient Characteristics Survey (PCS) and PSYCKES Medicaid.

Training & Events:

Continuing Medical Education
Statewide Grand Rounds provide OMH physicians with skills and knowledge, based on the latest applicable research findings, relevant to the evaluation, treatment, and rehabilitation of adults and children with psychiatric disabilities resulting from serious mental illnesses.

DSM-5 Resources for Clinicians
For diagnostic criteria and codes, the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5) is accessible to OMH Clinicians.

Fire Safety Training
The Office of Mental Health in conjunction with The Office for People with Developmental Disabilities and the New York State Office of Fire Prevention and Control developed this training program to be used by our agencies operating supervised community residence programs. However, with some minor adjustments this training packet would be useful to all staff providing a variety of residential services.

Suicide Prevention
OMH provides suicide prevention training, support, and resources to mental health providers. If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call (800)-273-8255 anytime 24/7.