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Office of Mental Health

Information for Providers

OMH Divisions and Offices:

Division of Forensic Services
The Division of Forensic Services focuses on interagency coordination, training, and intervention on the State and local level to maintain community safety, while preventing inappropriate and unnecessary incarceration for persons with mental illness.

Division of Integrated Community Services for Children and Families
Provides information on services including Emergency and Crisis Services, Family Support, Outpatient Services, Community Residential Services, and Inpatient Services.

Division of Managed Care
Behavioral Health Managed Care integrates behavioral health (BH) and physical heath (PH) services under the management of Mainstream Medicaid Managed Care Organizations (MCOs) and Health and Recovery Plans (HARP).

Division of Quality Management
DQM supports our mission to promote the mental health and well-being of all New Yorkers by providing leadership in regulating, certifying and overseeing the public mental health system.

Office of Diversity and Inclusion
OMH assists providers in the elimination of disparities of mental health services for people of diverse backgrounds through training and technical support.

Resources & Tools for Providers:

Clinical Advisories
Clinical advisories are practice recommendations that are supported by OMH.

Criminal Background Checks (CBC)
Mental Hygiene Law §31.35 and Executive Law §845–b require that criminal history information be obtained from the Division of Criminal Justice Services (DCJS) and the Federal Bureau of Investigation (FBI) before certain providers of mental health services can hire or engage prospective employees/volunteers who will have "regular and substantial unrestricted physical contact" with clients.

Disaster Mental Health Planning and Response Resources
In response to both natural and man-made disasters the OMH has developed resources for providers to use in their response to disasters.

DSM-5 Resources for Clinicians
For diagnostic criteria and codes, the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5) is accessible to OMH Clinicians.

Financial Guidance & Resources
OMH offers guidance and resources to behavioral health providers operating programs licensed and/or funded by our agency in New York State. This includes information on fiscal reporting, reimbursement, rates, spending plans, and other financial information.

OMH provides forms for providers to assist them in following the regulations and laws of New York State.

Mental Health Background Check
The automated Mental Health Background Check allows organizations to perform searches of public mental health systems. Access to this system is limited to members of local law enforcement with responsibility for pistol permits, long rifles, explosives and certain types of employment.

Mental Health Provider Data Exchange (MHPD)
The MHPD supports an accurate and timely master directory of providers in the New York State public mental health system. The MHPD enables local mental health authorities and providers to verify or request changes to program information they are required to submit to OMH.

New York State Clinical Records Initiative (NYSCRI) Operational System
NYSCRI offers outpatient and residential service providers a one-stop dashboard to assist with billing, operations and clinical documentation.

New York State Incident Management and Reporting System (NIMRS)
NIMRS is a streamlined, Internet-based tool for incident reporting and clinical risk management. For Hospitals, NIMRS also contains a separate module for reporting and evaluating the use of restraint and seclusion.

NY SAFE ActLeaving OMH site
A resource for clinicians on the NY SAFE Act and Section 9.46 of the Mental Health Law.

Patient Characteristics Survey
Programs funded or licensed by OMH report client-level demographic, clinical, and service descriptions for persons they served during the week of the survey. This page gives providers information about survey timeframe, requirements, and obtaining access to the PCS application.

Prior Approval Review
The process for applying for certification (license) from OMH is through the Prior Approval Review process.

Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES)
PSYCKES is a HIPAA-compliant, application that uses administrative data to support quality improvement and clinical decision-making.

Security Management System (SMS)
Allows state and local facilities the ability to grant their staff access to secure OMH Web-based applications including the Patient Characteristics Survey (PCS) and PSYCKES Medicaid.

Policy & Guidance:

Guidance Documents
A Guidance Document is any guideline, memorandum or similar document, prepared by an agency, that provides general information or guidance to assist regulated parties in complying with any statute, rule or other legal requirement.

Inpatient Safety Standards: Materials and Systems Guidelines
Provides a selection of materials, fixtures, furniture and hardware that OMH has reviewed and supports for use within psychiatric inpatient units in order to further the agency’s goal of reducing the risk of harm to individuals.

Health Insurance Portability and Accountability Act (HIPAA)
The HIPAA site provides information on the Federal Health Insurance Portability and Accountability Act, including links to related sites.

Office of the Medicaid Inspector General
The Office of the Medicaid Inspector General (OMIG) was established to improve and protect the integrity of the Medicaid program. OMIG conducts and coordinates fraud, waste and abuse control activities for all State agencies responsible for services funded by Medicaid.

Part 599 Clinic Program Policy Guidance
Policy and guidance information for Adult and Children licensed Article 31 Clinics.

Supportive Housing Guidelines
Guidelines to facilitate the development of Supportive Housing in New York State for people with serious mental illness.

Includes Proposed, Emergency, and recently Adopted Regulations. OMH's regulations are included in Title 14 of the New York Codes, Rules and Regulations (NYCRR).

Waiver Requests
Part 501 of Title 14 NYCRR grants the Commissioner the ability to waive regulatory requirements for purposes of testing innovative programs that may increase the efficiency and effectiveness of operations or providing additional flexibility to better meet local service needs while maintaining program quality and integrity.

Statistical Data & Publications:

Research Articles and Publications
Peer-reviewed research articles and publications on practice, treatment, and policy related to mental health. These publications are valuable resources for those interested in studying mental health and understanding the public mental health system.

Statistics and Reports
OMH operates multiple databases which present statistics on the mental health system and specific programs throughout the State. OMH also publishes reports, both voluntarily and legislatively mandated, on issues important to New York residents.

Training & Events:

Continuing Medical Education
Statewide Grand Rounds provide OMH physicians with skills and knowledge, based on the latest applicable research findings.

Fire Safety Training
OMH in conjunction with The Office for People with Developmental Disabilities and the New York State Office of Fire Prevention and Control developed this training program to be used by our agencies operating supervised community residence programs.

Suicide Prevention
OMH provides suicide prevention training, support, and resources to mental health providers. If your life or someone else's is in imminent danger, please call 911. If you are in crisis and need immediate help, please call (800)-273-8255 anytime 24/7.