Office of Mental Health




Crisis hotlines and support services

Crisis Hotlines

988 Suicide and Crisis Lifeline:
Dial 988

Crisis Text Line:
Text GOT5 to 741741

Call 1-877-8-HOPENY or text HOPENY

NY State Domestic Violence and Sexual Violence Hotline:
Call 1-800-942-6906 or text 844-997-2121

Crisis & Domestic Violence Shelters

Community Missions
(716) 285-3403
1570 Buffalo Avenue, Niagara Falls NY 14303
Serving: Niagara County

Haven House-Child and Family Services
(716) 884-6000
P.O. Box 451, Ellicott Station, Buffalo NY 14205
Serving: United States including WNY

Children, Youth and Family Services

Chautauqua Crisis Hotline
Toll-free number for children and adolescents only:
1-877-KIDS400 (1-877-543-7400)

Covenant House Nineline

If you are Deaf or Hard of Hearing:
Contact us using 711 (National Relay Service)

If English is not your first language:
We have instant access to over-the-phone language interpreters 24 hours a day

Girls and Boys Town National Hotline
1-800-448-3000, TDD line 1-800-448-1833
Spanish-speaking counselors and translation services, representing more than 140 languages, are also available.

Hillside Service Integration Department
(585) 256-7500
1183 Monroe Avenue, Rochester NY 14620
Serving: NYS including WNY

Military & Family Support:

Family Support - 914th Airlift Wing
(716) 236-2097
914th Airman and Family Readiness, 2510 Kirkbridge Drive, Niagara Falls NY 14304
Serving: WNY