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Office of Mental Health

Confidentiality & Non-Disclosure Agreement
Required for Accessing
The OMH Security Management System


  • OMH has developed an online Security Management System (SMS) for applications including the Patient Characteristics Survey (PCS) and PSYCKES Medicaid.
  • The SMS enables mental health agencies to self-administer the security of their application users (e.g., includes adding UserIDs and granting user access).
  • OMHs Information Security Unit requires all agencies to sign an OMH Confidentiality & Non-Disclosure Agreement (CNDA) prior to using the SMS.

OMH Letter Sent to Mental Health Agency Directors Describes OMH CNDA Requirement

OMH CNDA letter
MH Agency Executive Director/CEO
man at desk

Dear Mr. Director:
You are receiving this letter because, according to information on file at the NYS Office of Mental Health (OMH), you are the Director of Your Mental Health Agency. We are providing you advance notice of an important initiative that will automate the processes involved with granting you and your staff access to OMH Web sites and applications that provide information useful to your operation…


OMH Emails Sent to Mental Health Agency Directors Describe How to Access OMH CNDA Online

OMH CNDA Emails with Directors UserID and Password
Emails Sent to Mental Health Agency Directors
MH Agency Executive Director / CEO

Dear Mr. Director:
This is one of two emails you will be receiving regarding the NYS Office of Mental Health (OMH) CNDA Web site. This email contains a new UserID you can use to access the CNDA Web site to view and "electronically sign" the OMH Confidentiality and Non-Disclosure Agreement (CNDA) which is required before your agency is granted access to the Patient Characteristics Survey (PCS), PSYCKES Medicaid, and other OMH applications. For security purposes, your password will be sent in a separate email.

Go to:


OMH CNDA Sign-In Screen at

Screen


Accessing OMH Security Management System (SMS) after Signing CNDA

OMH SMS Email to Director for Security Manager Assignment
Emails Sent to Mental Health Agency Directors
MH Agency Executive Director / CEO

Dear Mr. Director:
As described in previous correspondence and email, the NYS Office of Mental Health (OMH) is automating and streamlining the process of gaining access to OMH Web applications. The next step in the process is for you, the Director, to assign one or more Security Managers for your agency. You can assign this role to yourself, or delegate it to a trusted individual at your agency. Typically, this assignment will be given to your agency's Information Security Officer, or other individual performing security, and/or information technology functions.


Security Manager Access to OMH Security Management System (SMS) Web Site

MH Agency Executive Director / CEO
Emails from Director Sent to Agency Security Manager
SMS Email
MH Agency Security Manager

You should provide your designated Security Manager with a copy of this email so he/she understands the importance of the Security Manager role, and learns how to access the OMH Security Management System Self-Registration Web site to obtain a UserID.

The SMS Self-Registration Web site address is:


SMS Access Steps for Security Managers

  • The Security Manager will receive a copy of the email sent to the Director describing how to self-register as the agency Security Manager (SM).
  • The SM will go to the OMH Security Management System Web site at and
    1. select his/her agency from a drop-down list
    2. use the agency control ID listed in the email
    3. provide information to self-register
  • The Reference Manual for the Security Management System is located at and in the SMS application.

Questions regarding any of the information in this presentation can be directed to the OMH Helpdesk at 1-800-HELP-NYS (1-800-435-7697).


Comments or questions about the information on this page can be directed to the OMH Helpdesk.