Office of Mental Health




ACT Team
400 Forest Avenue, Butler Rehab Center
Building 51
Buffalo, NY 14213
(716) 816-2935

Butler RTC
400 Forest Avenue, Butler Rehab Center
Building 51
Buffalo, NY 14213
(716) 816-2445

Lakeside RTC
355 Central Avenue
Fredonia, NY 14063
(716) 672-6117

Lancaster RTC
525 Pavement Road
Lancaster, NY 14086
(716) 684-2662

Mobile Team
Erie/Niagara Counties
(716) 894-9672

North Tonawanda RTC
15 Webster Street
North Tonawanda, NY 14210

(716) 694-1225

Zoar Valley RTC

49 South Water St.
Gowanda, NY 14070
(716) 532-2231




Serving Our Western New York Community since 1880

We are proud to provide mental health and recovery services, designed to meet the needs of individuals 18 and older. We serve individuals living in Erie, Cattaraugus, Chautauqua, and Niagara Counties. Our Recovery and Treatment Centers (RTCs) are easy to locate with convenient schedules. Walk-in and crisis appointments are available as well.

We also offer non-traditional ways of helping people, moving beyond treatment to a focus on rehabilitation and recovery. We help people develop personal supports needed to recover from mental illness and live successfully in the community.

The shared vision of staff and peers for our outpatient programs is to provide services that help the individuals live fulfilling lives in their communities. We all believe that people can and do recover from even the most serious of mental illnesses.

The individuals we serve deserve the best possible services, so we strive to use best practices to help people achieve positive outcomes. Our staff works to develop trusting partnerships that support people on their journey toward a better quality of life. Our goal is to promote self-determination and choice. Our services help achieve self-responsibility and resilience. We give people the opportunity to learn the skills they feel they need to work towards a fulfilling life.

It’s important to understand that we are one piece of the recovery process. We emphasize helping individuals find and build the natural supports in their community that will make their lives more meaningful and satisfying. We are committed to doing everything we can to make this journey of recovery a successful one.

--Kimberly Karalus, Chief of Community Services