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Office of Mental Health

Security Management System

The Security Management System (SMS) is an OMH Web-based application that state and local facilities will use to grant their staff access to secured OMH Web-based applications including the Patient Characteristics Survey (PCS) and Psychiatric Services and Clinical Knowledge Enhancement System (PSYCKES) Medicaid. The role of Security Manager is important and the New York State Office of Mental Health (OMH) recognizes that performing the duties of this position requires time and effort. The SMS has been designed to minimize the time requirements for the Security Manager to add and remove users and expand or reduce users’ access to sensitive information. By appointing a responsible person to authorize data access, each facility in the public mental health system will be able to control access in a secure manner that offers the flexibility to accommodate staff turnover, reassignment or leave.

Contact us:

Please send send feedback and recommendations on the SMS application and/or Self-registration.

For help with Self-registration, Training Enrollment, Accessing the SMS Application, and other technical issues:

OMH Employees and Contractors: ITS Service Desk
Call: 1-844-891-1786

OMH Local Providers:OMH Local Provider Helpdesk
Call: 1-800-HELP-NYS (1-800-435-7697) Option #2