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Office of Mental Health

PROS Standards of Care and Survey Protocol

The PROS Standards of Care Anchor Elements determine effective and appropriate delivery of PROS services.

Survey Process

The survey evaluates the success of a program in assisting participants to achieve and maintain valued life roles. Reviewers assess Individual Recovery Plans and related services to determine if they:

  • reflect the needs and preferences of individual recipients
  • attend to co-occurring needs
  • respond to changing life circumstances
  • use community supports


Bureau of Inspection and Certification
July, 2013

Comments or questions about the information on this page can be directed to the Bureau of Inspection and Certification.