New York State Office of Mental Health
Division of Quality Management (DQM)
44 Holland Avenue
Albany, New York 12229
1-800-597-8481 (A toll free resource for questions or complaints about mental health services in New York State.)
Relay users please dial 7-1-1 or 1-800-662-1220
Email the Division of Quality Management

New York State Office of Mental Health
Bureau of Inspection and Certification (BIC)
44 Holland Avenue
Albany, New York 12229
Phone: (518) 474-5570 Fax: (518) 486-5587
Email: Bureau of Inspection and Certification

New York State Office of Mental Health
Office of Quality Improvement (OQI)
44 Holland Avenue
Albany, New York 12229
Phone: (518) 474-3619 Fax: (518) 402-4401