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Office of Mental Health


PSYCKES is a HIPAA-compliant web-based application designed to support clinical decision making, care coordination, and quality improvement in New York State.

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What’s New?

  • PSYCKES new features release 7.2.2 went live on August 3, 2021. Updates include: A new AOT Status filter option in Recipient Search to identify clients with “AOT Active or expired within the last 5 years” as well as new Program Type/Service Setting report filters such as Crisis Intervention Services (Mobile Crisis and Telephonic Response and Follow-up), Children and Family Treatment & Support Services, and Children’s Home and Community Based Services. View Release Notes for more details.

  • The new Article 31 Quality Improvement Collaboratives launched in April 2021 – View the Quality Improvement Collaboratives page for more details. Currently, participating clinics are working towards implementing strategies for sustainable telemental health services.

  • The Behavioral Health High Risk Quality Collaborative (HRQC) in Emergency Departments (ED) is currently supporting hospitals in implementing PSYCKES and developing best practices for ED identification and management of patients at risk of suicide, opioid overdose, violence, and high hospital utilization.

  • Recent Publication: The Relationship Between Suicidal Behaviors and Zero Suicide Organizational Best Practices in Outpatient Mental Health Clinics
    • What we learned: Layman et al. (2021) found that clinics that followed Zero Suicide organizational best practices with high fidelity were less likely to have a suicide attempt or death among patients under their care, after adjusting for patient census and population type served (adult vs. child). Seven best practices were significantly associated with reduced suicide risk.
    • Thank you to the 165 clinics that participated in the Suicide Prevention CQI project!


Comments or questions about the information on this page can be directed to the PSYCKES Team.