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Office of Mental Health

PSYCKES Training Webinars

Title Description Register for Live Webinar View Recorded Version
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Introduction to PSYCKES Overview of what the PSYCKES application is, what clients are accessible in PSYCKES, what data is available, and what quality measures are incorporated. Includes a demonstration of each of the areas of the PSYCKES application: My QI Report, QI Trends Past Year, Recipient Search, the Clinical Summary, and Utilization Reports. Thursday, October 7, 2021 2:00PM – 3:00PM Recording Slides
Where to Start: Getting Access to PSYCKES Overview on how an organization can request access to PSYCKES, how to manage staff-level access at the organization, how to implement the use of PSYCKES, and how to login. Includes a demonstration of the Security Management System (SMS), a web-based system used by Security Managers to grant staff at an organization access to PSYCKES. Wednesday, December 1, 2021 1:00PM – 2:00PM Recording Slides
Using PSYCKES from Home This webinar will review information on using PSYCKES from home, such as token setup at home and login instructions, where to get the PSYCKES consent form, obtaining verbal consent for PSYCKES during the state emergency, how to lookup a client in PSYCKES and enter consent, COVID-19 related functions in PSYCKES, and how to access technical support. Not available live this quarter; Use recording and slides to view webinar Recording Slides
PSYCKES Train the Trainer Highlights strategies and tips for how individuals can train other staff on the use of PSYCKES. Reviews core features of PSYCKES, identifies core competencies, and models training approaches. Tuesday, October 12, 2021 10:00AM – 11:00AM Recording Slides
Navigating PSYCKES Recipient Search for Population Health Provides a thorough review and demonstration of the Recipient Search functionalities in PSYCKES. Recipient Search can be used to support population health management because it allows for group searches of cohorts of interest. Example group searches include recipients in a particular age group, AOT status, HARP status, Health Home enrollment, behavioral health or medical diagnosis, psychotropic or non–psychotropic medication, service settings, and more. Thursday, October 28, 2021 3:00PM – 4:00PM
Wednesday, December 15, 2021 10:00AM – 11:00AM
Recording Slides
Using PSYCKES Quality Indicator Reports Provides a review and demonstration of how to use the “My QI Report” in PSYCKES, using the quality measure and flag in PSYCKES called “High Utilization” as an example. Learn how to use My QI Reports and Recipient Search to identify individuals who meet criteria for this flag, how to review the prevalence rates for the measure, and how to export the reports to PDF and Excel. Tuesday, November 16, 2021 10:00AM – 11:00AM Recording Slides
Consent, Emergency, Quality Flag: PSYCKES Levels of Access Provides an overview of how to enable access to a client’s Clinical Summary in PSYCKES, with a focus on features relevant to users from provider agencies and hospitals. Attendees will learn about the different ways in which a client’s information can be accessed: consent, clinical emergency, and quality flag. With client consent or in a clinical emergency, provider users may access client data with special protections (substance abuse, HIV, family planning, and genetic information) and the full Clinical Summary for individuals who do not meet criteria for a quality flag.
Note: Not relevant for users in government oversight roles or managed care organizations.
Wednesday, November 17, 2021 1:00PM – 2:00PM Recording Slides
Using the PSYCKES Clinical Summary Provides an in-depth review of the client information available in the Clinical Summary, as well as an introduction to PSYCKES functions often used by clinicians and care coordinators: logging in, searching for individuals, and using Recipient Search to enable access to client data. Wednesday, October 20, 2021 1:00PM – 2:30PM
Tuesday, November 30, 2021 3:00PM – 4:30PM
Recording Slides
Using PSYCKES for Health Homes and Care Management Agencies Overview of all functions in PSYCKES that are commonly used by Health Home users and Care Management Agency users. Learn how to look up a client’s Clinical Summary, how to conduct population searches in Recipient Search, and how to review prevalence rates on quality measures in My QI Report. Wednesday, November 10, 2021 1:00PM – 2:30PM
Tuesday, December 14, 2021 3:00PM – 4:30PM
Recording Slides
PSYCKES for BHCCs and Other Networks Overview of all functions in PSYCKES that may be useful for Behavioral Health care Collaboratives (BHCCs) and other networks (e.g., hospital networks, IPAs). Learn how to use My QI Report, Recipient Search, and Utilization Reports, all tools that support quality improvement oversight and population health management. Tuesday, November 2, 2021 2:00PM – 3:00PM Recording Slides
PSYCKES Mobile App for iPhones & iPads Provides training on the PSYCKES mobile app, including how to install the app, login, look-up a client, and access the Clinical Summary. Thursday, December 9, 2021 2:00PM – 3:00PM Recording Slides
New Features Training: County of Fiscal Responsibility, PAD, and More Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2021, such as: County of Fiscal Responsibility Filter in Recipient Search; Behavioral Health High Need – Dual (Medicaid + Medicare) Filter in Recipient Search; New Data Source from DOHMH: AOT Referral Under Investigation and Intensive Mobile Treatment (IMT) Information; Psychiatric Advanced Directive PDF Template Link from Clinical Summary; and more! Not available live; Use recording and slides to view webinar Recording Slides
New Features Training: QI Trends, HARP HCBS, PCP, & More Provides a demonstration of new features added to PSYCKES in release 6.8.0 in February 2020, such as: Quality Indicator Trends Past Year reports, Transition from WMS to NYSoH filters, HARP HCBS Assessment Status and Results from UAS, Primary Care Physician Assignment, Outpatient Providers Bulk Population Management Views, and more. Not available live; Use recording and slides to view webinar Recording Slides
PSYCKES Utilization Reports for VBP Provides training on the Utilization Reports designed to support providers in preparing for Value Based Payment (VBP). The reports include Medicaid Managed Care Plans and Product Lines, Provider Network, and Service Settings and Volume. Not available live; Use recording and slides to view webinar Recording Slides

*If you would like to attend a live webinar and have specific communication needs, please contact the PSYCKES Team at least two weeks in advance of the scheduled webinar so we can meet those needs. In your message, include the webinar title and date and specify what your communication need is.

*If you are having accessibility issues with the documents on this page, please contact the Public Information Office

Comments or questions about the information on this page can be directed to the PSYCKES Team.