PSYCKES Training Webinars
Role-Based Trainings | Feature Trainings | Accessing PSYCKES | Release Overviews
Role-Based Trainings
| Using PSYCKES for Health Homes and Care Management Agencies |
Overview of functions in PSYCKES commonly used by Health Home or Care Management Agency users, such as: accessing a client’s Clinical Summary, conducting population health searches in Recipient Search, and reviewing quality measures in My QI Report. |
Recording |
Slides |
| Using PSYCKES for Hospitals |
Overview of how to access PSYCKES, along with areas of the application commonly used by Hospital users, such as: conducting population health searches in Recipient Search (e.g. Complex Needs), accessing and reviewing client-level details within the Clinical Summary, quality improvement in My QI Report, and a review of the Utilization Reports. |
Recording |
Slides |
| Using PSYCKES for CCBHCs |
Overview of functions in PSYCKES that are useful for CCBHC users, including: quality improvement within My QI Report, Recipient Search filter options, and reviewing the client-level Clinical Summary. |
Recording |
Slides |
| PSYCKES for County Local Government Units |
Overview of data access levels for LGUs, and tools in PSYCKES for overseeing quality performance and population health. |
Recording |
Slides |
| PSYCKES for Network Users |
Overview of functions in PSYCKES that support network users, including the consent pass through feature, population health searches, My QI Report, and review of the Clinical Summary. |
Recording |
Slides |
| Using PSYCKES for Health Disparities |
Overview of functions in PSYCKES related to health disparities, including: Recipient Search filters, Clinical Summary data, My QI Report’s “Race & Ethnicity” view, and prevalence rates in Statewide Reports. |
Recording |
Slides |
| Using PSYCKES for Crisis Work |
Overview of functions in PSYCKES to that can be used to support crisis work, such as: crisis-related information in the Clinical Summary via the web and iOS mobile app, group cohort searches in Recipient Search, and My QI Report’s prevalence rates. |
Recording |
Slides |
| Using PSYCKES for Clinical Care and Care Coordination (Children's Program) |
Overview of the PSYCKES application including levels of access to child’s data, how to look up a child in Recipient Search, and the information available in the client-level Clinical Summary. |
Recording |
Slides |
| Using PSYCKES for Population Health Management and Quality Improvement (Children's Program) |
Overview of how to run a report to identify children you’re serving who are engaged in various services and how to track performance on an array of child-related quality measures. |
Recording |
Slides |
| MyCHOIS Consumer Access for “My Treatment Data” |
Provides instructions for accessing the MyCHOIS Consumer application, including how clients can login to MyCHOIS and access “My Treatment Data,” the client-facing version of the Clinical Summary, as well as other recovery-oriented tools. |
Recording |
Slides |
Feature Trainings
| Navigating PSYCKES Recipient Search for Population Health |
Provides a thorough review of the Recipient Search functionalities, which can be used to support population health management. |
Recording |
Slides |
| Using PSYCKES Quality Indicator Reports |
Provides an overview of My QI Report and Recipient Search to identify individuals who meet criteria for flags, the Race & Ethnicity view, and the QI Trends Past Year report. |
Recording |
Slides |
| Integrating PSYCKES Consent into Workflow |
Attendees will learn about the different levels of access to client data, how to enable and withdraw access, policy and procedure recommendations, and PSYCKES Consent FAQs. Note: Not relevant for users in government oversight roles or managed care organizations. |
Recording |
Slides |
| Using the PSYCKES Clinical Summary |
Overview of accessing client data, client-level details within the Clinical Summary, non-Medicaid Clinical Summaries, and uploading/creating plans and documents. |
Recording |
Slides |
Accessing PSYCKES
| Introduction to PSYCKES |
Reviews each area of the PSYCKES application: My QI Report, Statewide Reports, Recipient Search, Provider Search, Registrar Menu, Usage Reports, and Utilization Reports. |
Recording |
Slides |
| Where to Start: Getting Access to PSYCKES |
Reviews how agencies can obtain access to PSYCKES, along with an in-depth look at the Security Management System (SMS) used by Security Managers to grant staff access to PSYCKES. |
Recording |
Slides |
| PSYCKES Train the Trainer |
Highlights strategies and tips for how individuals can train other staff on the use of PSYCKES. |
Recording |
Slides |
| Introduction to the Token Self Service Console |
Reviews the Self-Service Console, including activating your token, setting your PIN and security questions, troubleshooting token issues, resetting your own PIN, and requesting replacement tokens. |
Recording |
Slides |
Release Overviews
| Release 8.1.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in July 2024. |
Recording |
Slides |
| Release 8.0.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in March 2024. |
Recording |
Slides |
| Release 7.7.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2023. |
Recording |
Slides |
| Release 7.5.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in June 2022. |
Recording |
Slides |
| Release 7.4.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in March 2022. |
Recording |
Slides |
| Release 7.3.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in November 2021. |
Recording |
Slides |
| Release 7.1.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2021. |
Recording |
Slides |
| Release 6.8.0 |
Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2020. |
Recording |
Slides |
*If you would like to attend a live webinar and have specific communication needs, please contact the PSYCKES Team at least two weeks in advance of the scheduled webinar so we can meet those needs. In your message, include the webinar title and date and specify what your communication need is.
Comments or questions about the information on this page, including accessibility issues, can be directed to the PSYCKES Team.