PSYCKES Training Webinars
| Title | Description | Register for Live Webinar | View Recorded Version | View Slides |
|---|---|---|---|---|
| New Features Training: Social Determinants of Health, CORE Eligibility, PSYCKES Consent eSignature, and more! | Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2023, such as: Dividing the My QI Report into Performance Measures and Quality Improvement Measures sections; new Social Determinants of Health section added to the Clinical Summary; information about CORE eligibility in the Clinical Summary and Recipient Search, new PSYCKES Consent eSignature option available in iOS, and more! | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Introduction to the Token Self Service Console | As of April 2022, OMH Security has been directing new users to the Self-Service Console in order to get their RSA tokens. This webinar provides an in-depth review of the Self-Service Console, including: activating your token, setting your PIN and security questions, troubleshooting token issues, resetting your own PIN and requesting replacement tokens. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Introduction to PSYCKES | Overview of what the PSYCKES application is, what clients are accessible in PSYCKES, what data is available, and what quality measures are incorporated. Includes a demonstration of each of the areas of the PSYCKES application: My QI Report, QI Trends Past Year, Recipient Search, the Clinical Summary, and Utilization Reports. | Thursday, October 5, 2023 1:00PM-2:00PM
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Recording | Slides |
| Where to Start: Getting Access to PSYCKES | Overview on how an organization can request access to PSYCKES, how to manage staff-level access at the organization, how to implement the use of PSYCKES, and how to login. Includes a demonstration of the Security Management System (SMS), a web-based system used by Security Managers to grant staff at an organization access to PSYCKES. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using PSYCKES from Home | This webinar will review information on using PSYCKES from home, such as token setup at home and login instructions, where to get the PSYCKES consent form, obtaining verbal consent for PSYCKES during the state emergency, how to lookup a client in PSYCKES and enter consent, COVID-19 related functions in PSYCKES, and how to access technical support. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| PSYCKES Train the Trainer | Highlights strategies and tips for how individuals can train other staff on the use of PSYCKES. Reviews core features of PSYCKES, identifies core competencies, and models training approaches. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Navigating PSYCKES Recipient Search for Population Health | Provides a thorough review and demonstration of the Recipient Search functionalities in PSYCKES. Recipient Search can be used to support population health management because it allows for group searches of cohorts of interest. Example group searches include recipients in a particular age group, AOT status, HARP status, Health Home enrollment, behavioral health or medical diagnosis, psychotropic or non–psychotropic medication, service settings, and more. | Thursday, November 30, 2023 3:00PM – 4:00PM | Recording | Slides |
| Using PSYCKES Quality Indicator Reports | Provides a review and demonstration of how to use the “My QI Report” in PSYCKES, using the quality measure and flag in PSYCKES called “High Utilization” as an example. Learn how to use My QI Reports and Recipient Search to identify individuals who meet criteria for this flag, how to review the prevalence rates for the measure, and how to export the reports to PDF and Excel. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Consent, Emergency, Quality Flag: PSYCKES Levels of Access | Provides an overview of how to enable access to a client’s Clinical Summary in PSYCKES, with a focus on features relevant to users from provider agencies and hospitals. Attendees will learn about the different ways in which a client’s information can be accessed: consent, clinical emergency, and quality flag. With client consent or in a clinical emergency, provider users may access client data with special protections (substance abuse, HIV, family planning, and genetic information) and the full Clinical Summary for individuals who do not meet criteria for a quality flag. Note: Not relevant for users in government oversight roles or managed care organizations. |
Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using the PSYCKES Clinical Summary | Provides an in-depth review of the client information available in the Clinical Summary, as well as an introduction to PSYCKES functions often used by clinicians and care coordinators: logging in, searching for individuals, and using Recipient Search to enable access to client data. | Wednesday, November 1, 2023 10:00AM – 11:30AM | Recording | Slides |
| Using PSYCKES for Crisis Work | This webinar provides an overview of crisis-related features and reports within the PSYCKES application. Attendees will learn how to lookup a client and access their Clinical Summary, how to perform group cohort searches in Recipient Search and utilize My QI Report to view prevalence rates, and lastly how to view crisis-related information in the Clinical Summary via the web and iOS mobile app. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using PSYCKES for Health Disparities | This webinar provides an in-depth review of PSYCKES functions that can assist users in identifying various health disparities. Attendees will learn how to conduct Recipient Search population health searches, review client-level information within the Clinical Summary, review My QI Report’s “Race & Ethnicity” view and health disparity-related quality measures, and view prevalence rates in Statewide Reports. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using PSYCKES for Clinical Care and Care Coordination | Provides a brief overview of the PSYCKES application, including levels of access to child’s data, how to look up a child in recipient search, and the information available in the client-level clinical summary (especially to confirm eligibility), including information on mental health and medical diagnoses, medications, health home care management, children’s HCBS and CFTSS services, outpatient and hospital treatment, quality flags, risk factors and more. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using PSYCKES for Population Health Management and Quality Improvement | Provides a brief overview of how to run a report to identify children you’re serving who are engaged in children’s HCBS, CFTSS, health home, and other services; children eligible for services such as the children’s waiver; Children’s Waiver K codes; children with medical co-morbidities or specific risk factors such as high hospital utilization, history of suicidal ideation/self-harm, homelessness, or Transition age Youth (TAY), and how to track performance on an array of quality measures such as psychosocial care for kids on ADHD medication, screening for diabetes, or engagement in care after hospitalization. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| Using PSYCKES for Health Homes and Care Management Agencies | Overview of all functions in PSYCKES that are commonly used by Health Home users and Care Management Agency users. Learn how to look up a client’s Clinical Summary, how to conduct population searches in Recipient Search, and how to review prevalence rates on quality measures in My QI Report. | Tuesday, October 17, 2023 3:00PM – 4:30PM | Recording | Slides |
| Using PSYCKES for CCBHCs | Overview of all functions in PSYCKES that are useful for CCBHCs. Learn about My QI Report, Recipient Search, and the Clinical Summary. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| PSYCKES for County Local Government Units | Overview of all functions in PSYCKES that are useful for county leadership / Local Government Units. Learn about data access levels for LGUs, tools in PSYCKES for overseeing quality performance and population health, new features, and more. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| PSYCKES for BHCCs and Other Networks | Overview of all functions in PSYCKES that may be useful for Behavioral Health care Collaboratives (BHCCs) and other networks (e.g., hospital networks, IPAs). Learn how to use My QI Report, Recipient Search, and Utilization Reports, all tools that support quality improvement oversight and population health management. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| PSYCKES Mobile App for iPhones & iPads | Provides training on the PSYCKES mobile app, including how to install the app, login, look-up a client, and access the Clinical Summary. | Tuesday, November 14, 2023 11:00AM – 12:00PM | Recording | Slides |
| MyCHOIS Consumer Access for “My Treatment Data” | Provides step-by-step instructions for access to the MyCHOIS Consumer application, the client-facing version of PSYCKES. It will cover how a provider using PSYCKES can create a user ID and password for a client they serve. It will also include an overview on how clients can then login to MyCHOIS from any web browser and access “My Treatment Data,” the client-facing version of the Clinical Summary, as well as other recovery-oriented tools. | Not available live this quarter; Use recording and slides to view webinar | Recording | Slides |
| New Features Training: DHS Shelter Data, Crisis Services, CORE, and more! | Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in June 2022, such as: Information about homelessness in the Clinical Summary and Recipient Search (from NYC Department of Homeless Services as well as the Z procedure codes from Medicaid billing); new service settings added to the Clinical Summary, including: crisis services, OPWDD Habilitation, and CORE services; new medical quality measures from DOH, and more! | Not available live; Use recording and slides to view webinar | Recording | Slides |
| New Features Training: Race & Ethnicity View in QI Report, Utilization Reports Enhancements, and more! | Provides a demonstration of the new features added to PSYCKES in release 7.4.0, such as new Race & Ethnicity View in My QI Report, enhancements to Utilization Reports including housing Program Type filters and Home Care data, and iOS Release 5.1: Services Over Time Graph on iPad. | Not available live; Use recording and slides to view webinar | Recording | Slides |
| New Features Training: Race & Ethnicity Filters, New BH QARR Measures, and more! | Provides a demonstration of the new features added to PSYCKES in release 7.3.0, such as new “Race” and “Ethnicity” filters in Recipient Search, new BH QARR measures in My QI Report, real-time Health Home Plus service information from DOH MAPP, ability to create client accounts for MyCHOIS consumer, and more! | Not available live; Use recording and slides to view webinar | Recording | Slides |
| New Features Training: County of Fiscal Responsibility, PAD, and More | Provides a demonstration of the new features that were added to the PSYCKES-Medicaid application in February 2021, such as: County of Fiscal Responsibility Filter in Recipient Search; Behavioral Health High Need – Dual (Medicaid + Medicare) Filter in Recipient Search; New Data Source from DOHMH: AOT Referral Under Investigation and Intensive Mobile Treatment (IMT) Information; Psychiatric Advanced Directive PDF Template Link from Clinical Summary; and more! | Not available live; Use recording and slides to view webinar | Recording | Slides |
| New Features Training: QI Trends, HARP HCBS, PCP, & More | Provides a demonstration of new features added to PSYCKES in release 6.8.0 in February 2020, such as: Quality Indicator Trends Past Year reports, Transition from WMS to NYSoH filters, HARP HCBS Assessment Status and Results from UAS, Primary Care Physician Assignment, Outpatient Providers Bulk Population Management Views, and more. | Not available live; Use recording and slides to view webinar | Recording | Slides |
| PSYCKES Utilization Reports for VBP | Provides training on the Utilization Reports designed to support providers in preparing for Value Based Payment (VBP). The reports include Medicaid Managed Care Plans and Product Lines, Provider Network, and Service Settings and Volume. | Not available live; Use recording and slides to view webinar | Recording | Slides |
*If you would like to attend a live webinar and have specific communication needs, please contact the PSYCKES Team at least two weeks in advance of the scheduled webinar so we can meet those needs. In your message, include the webinar title and date and specify what your communication need is.
*If you are having accessibility issues with the documents on this page, please contact the Public Information Office.
Comments or questions about the information on this page can be directed to the PSYCKES Team.