Login to PSYCKES

Login Instructions

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Login Instructions

• Token Instructions
  
  • See the Desktop Token Instructions document for how to install the RSA software on a desktop and how to import your unique token into the RSA software.
  • See the Mobile Token Instructions document for how to install the RSA SecurID App on a mobile device, and how to import your unique token into the RSA SecurID App.



• Login Instructions
  See the Login Instructions document for how to set a PIN, how to login to PSYCKES, and tips for troubleshooting an "authentication error" message.



• Login Help
  For token and login support contact one of the following ITS helpdesks, depending on whether you are an external partner (non-state employee) or a state employee:
  
  
  • External Partners (Non-State Employees):
  • 1-800-435-7697 healthhelp@its.ny.gov
  
  
  • State Employees Only:
  • 1-844-891-1786 or fixit@its.ny.gov