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About PSYCKES

PSYCKES Training Materials

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Implementing PSYCKES

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Overview

Access to PSYCKES is granted at the organizational level. Each program within the organization can implement PSYCKES in a way that fits their program work flows and information needs.Steps for implementing PSYCKES:

1. Plan your implementation by engaging with program leadership and staff around benefits of using PSYCKES
2. Request access to PSYCKES and grant appropriate staff access
3. Create policies and procedures around expectations of use
4. Prepare consent forms by filling out organization information and making form available to staff
5. Train staff on HIPAA, how to keep information secure, and how to use PSYCKES; recorded PSYCKES training webinars are available
6. Support staff on “Go Live” date and monitor use over time for sustainability

Consent Forms

The PSYCKES Consent and Withdrawal of Consent forms are available in 10 languages. Enter the provider “Facility Name” and all other relevant contact information in the fillable PDF.
The English and Spanish versions of the PSYCKES Consent form are also available to download within the PSYCKES application in the Registrar Menu. The “Facility Name” will be automatically populated and contact information can be added or edited.

• PSYCKES Consent Form:

English Spanish Arabic Chinese Haitian Creole Japanese Khmer Korean Russian Urdu

• PSYCKES Withdrawal of Consent Form:

English Spanish Arabic Chinese Haitian Creole Japanese  KhmerKorean Russian Urdu

Levels of Access

• Signed Consent
  • PSYCKES Consent Form
  • Behavioral Health Care Collaborative Information Sharing Consent Form
  • DOH Health Home Patient Information Sharing Consent Form
• Verbal PSYCKES Consent
• Emergency Access

PSYCKES Implementation Resources

Implementation Planning Tool(“Milestones Document”) – Action plan template for PSYCKES implementation.

Policies and Procedures - Guide for creating PSYCKES policies and procedures and integrating PSYCKES into existing workflows

Core Competencies Checklist – Training tool to test understanding of common PSYCKES use cases.

Adding a New PSYCKES Security Manager – Steps on how to request and complete the Security Management System (SMS) Self Registration and login to the SMS portal.

Granting PSYCKES Access – Steps on how to login to SMS and grant users PSYCKES access.

Training Recommendations – Guide for training staff on PSYCKES

PSYCKES Consent Script & FAQs - Scripts to address frequently asked questions. Staff can use these when explaining PSYCKES to clients.

Accessing PSYCKES Clinical Summary – Steps on how to search for a client, enable consent or emergency access, and view the Clinical Summary.

Revoking PSYCKES Access – Steps on how to login to SMS and revoke PSYCKES-Medicaid access or deactivate access to all OMH applications.