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Office of Mental Health

Managed Care Technical Assistance Center (MCTAC)

NYS Partnership with Managed Care Technical Assistance Center
To assist behavioral health providers with training, consultation, and educational resources, NYS has contracted for a MCTAC. NYU’s McSilver Institute in partnership with the National Center on Addiction and Substance Abuse (CASA) at Columbia University will lead MCTAC. MCTAC will provide training and intensive support on quality improvement strategies, including business, organizational and clinical practices to achieve the overall goal of preparing providers for the transition to Medicaid Managed Care. Visit MCTAC Leaving OMH site for more information.

In the fall of 2014 MCTAC held a series of Behavioral Health Technical Assistance Kick-Off Forums across NYS for providers to learn more about the upcoming changes in Medicaid Managed Care. A collection of provider FAQs Leaving OMH site from the Kick-Off series is now available.

Currently MCTAC’s focus is on the following:

  • Business development for providers new to Medicaid
  • Training on Home and Community Based Services
  • Revenue cycle management
  • Contracting with Managed Care companies
  • Readiness Assessment Leaving OMH site

MCTAC is receiving ongoing stakeholder input through a workgroup that includes advocates, provider organizations, and state and city partners.

Additionally, NYU’s McSilver Institute is also developing technical assistance specific to Children and Adolescent provider needs in preparation for Children’s Managed Care implementation.

All questions or complaints regarding Behavioral Health Medicaid Managed Care should be submitted to the OMH Division of Managed Care using the OMH MC Question/Complaint Form. This ensures all questions or complaints submitted can be reviewed and responded to by appropriate staff within OMH and/or the Department of Health.