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Office of Mental Health

Consumer/Recipient Information

The information on this page is for Adult Behavioral Health. For information on Children's Services see: Children's Transition

For more resources to promote awareness of recovery, self-help, and empowerment, visit:

Medicaid Managed Care Enrollment

Health and Recovery Plans (HARPs)

Learn more about HARP eligibility and services:

Enhanced HARP services include:

Services to Help You Reach Your Goals

If you are not eligible for HARP, you can still access a variety of state services.

Examples of individuals not eligible for HARP:

Available Services

Personalized Recovery Oriented Services (PROS)
Helps people with serious mental illness (SMI) pursue personal goals relating to health, community engagement, and overall independence.

Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS)
Formerly known as OMH Clinic: MHOTRS provides counseling, medication treatment, psychological testing, and peer support services.

Certified Community Behavioral Health Clinics (CCBHCs)
Provides an array of comprehensive mental health and substance use wellness services, such as counseling, peer support, and case management. Visit the CCBHC SAMSHA webpage

Assisting individuals with disabilities to achieve and maintain employment.

Health Home Care Management/Care Coordination
Helps people enrolled in the Health Homes program get the care and services they need. Find a Health Home

HIV Special Needs Plans (HIV SNPs)

Individuals enrolled in a HIV SNP can access the same benefits as a HARP enrollee if they meet NYS behavioral health high-risk criteria. For more information about HIV SNPs, see the HIV SNP website.


Restricted Recipient Program (RRP)

Long-term Care Needs

Other Resources That Can Help:

NYS Behavioral Health Ombudsman
Makes getting treatment easier. The Community Health Access to Addiction and Mental Healthcare Project (CHAMP) fights for New Yorkers who are facing insurance obstacles to treatment, to make sure anyone who seeks treatment gets it, regardless of ability to pay. Email or call 1-888-614-5400.

Independent Consumer Advocacy Network (ICAN)
The NYS Ombudsman for Medicaid recipients with behavioral health or long-term care needs.
Email or call 1-888-614-8800 (TTY Relay Service: 711).

Email the NYS Office of Mental Health
Reach out to OMH. Only use letters in the name field. No special characters can be used, this includes a hyphen (-). You will see a confirmation message on the page when the email is sent.

Agency Partners