Adult Behavioral Health Managed Care

Medicaid is changing the way people with mental health and substance use disorders get what they need to live, go to school, work and be part of the community. Medicaid Managed Care now focuses on behavioral health care to help people with behavioral health needs reach their health and recovery goals.

• Timeline and Notice of Changes
• Fact Sheet
• Frequently Asked Questions
• PowerPoint: Consumer Public Forum (October 2015)
• Video: Consumer Public Forum (October 2015)
• Video Series: Adult Behavioral Health Medicaid Managed Care
  1. Introduction
  2. Health Homes
  3. Care Management
  4. Health and Recovery Plans
  5. Assessment
  6. Plan of Care
  7. BH Home and Community Based Services

Other Resources That Can Help:

Find Medicaid Managed Care Plans on the Department of Health Website

Eligibility and Enrollment for Health and Recovery Plans (HARPs):
New York Medicaid Choice
HARP Phone Line: (855) 789-4277
Monday-Friday, 8:30 a.m. to 8 p.m.
Saturday, 10 a.m. to 6 p.m.

Community Health Access to Addition and Mental Healthcare Project (CHAMP):
Phone: (888) 614-5400
Monday-Friday, 9 a.m. to 4 p.m.

HARP Ombudsman Program:
Independent Consumer Advocacy Network (ICAN)
Phone: (844) 614-8800
TTY Relay Service: 711
Monday-Friday, 8 a.m. to 8 p.m.

Behavioral Health Managed Care Regional Planning Consortiums (RPCs):
Conference of Local Mental Hygiene Directors

Email the Office of Mental Health (OMH)

New York State Agency Partners:

New York State Department of Health (DOH)

Office of Addiction Services and Supports (OASAS)

OMH Office of Consumer Affairs